Blueprint

Your work today, with every risk.

Before we build anything, we write down how your work really runs: who does what, in which steps, with which software and documents, where it gets stuck and where the risks are. We call it the Blueprint.

Start with a Blueprint

Two people reviewing documents at a table.

Five layers

What is in the Blueprint

Pick a layer

1/5 People and roles

Who does what, who approves, and who knows what is written down nowhere.

  • Two people take orders; during holidays, one.source: a conversation
  • The head of sales knows the price lists by heart.source: a colleague’s answer
  • The warehouse checks delivery notes; accounting checks invoices.source: an uploaded document

2/5 Steps of the work

The steps an order, a document or a report really goes through: not as the manual says, but as it happens.

  • An order arrives by e-mail and is retyped into the business software.source: a colleague’s answer
  • Stock is checked in another program, by hand.source: an uploaded document
  • The same person writes the reply to the customer, the same or the next day.source: a conversation

3/5 Software and documents

Which software and documents you use, where the data is, and what gets retyped from one into another.

  • The business software, e-mail and a spreadsheet with the price list.source: an uploaded document
  • Delivery notes as PDFs, orders in e-mail, contracts in folders.source: a conversation
  • The same figure is typed in three times.source: a colleague’s answer

4/5 Where it gets stuck

Where work waits, where it is done twice, and where the mistakes happen.

  • Weekend orders wait until Monday.source: a conversation
  • Quantities and units get swapped when retyping.source: a colleague’s answer
  • The management report takes two days every month.source: an uploaded document

5/5 Risks and opportunities

What happens if someone falls ill or leaves, and where the most room for improvement is. Each with a rating and an owner.

  • Only one person knows the price list.source: a colleague’s answerhigh
  • Delivery notes are checked by hand.source: an uploaded documentmedium
  • Reports are put together by hand.source: a conversationlow

For management

Why it matters to management

1

You see where time and money are lost.

Not by feel, but by what your people really do every day, with figures from your own documents.

2

Every risk has a rating and an owner.

You know what happens if someone falls ill or leaves, and who is responsible.

3

You decide on a document, not a promise.

The Blueprint is the basis for a decision: build, wait, or ask someone else as well.

4

The Blueprint is yours.

You can use it with us, with your own team or with another provider. No lock-in.

What you get in your hands

  • A picture of the processes, people and software
  • A list of risks with a rating and an owner
  • Where time is lost, with figures from your own documents
  • A ranked list of opportunities
  • A proposal: what the system should take over and where a person should decide

The Blueprint is yours. You can use it without us, too.

The Blueprint as a document with five layers: people and roles, steps of the work, software and documents, where it gets stuck, risks and opportunities; every finding with a source and a rated list of risks. Blueprint People and rolessourceSteps of the worksourceSoftware and documentssourceWhere it gets stucksourceRisks and opportunitiessource Risks and opportunities Only one person knows the price listRisk: highOrders wait over the weekendRisk: mediumDelivery notes are checked by handRisk: low
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Which work takes most of your time?

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