Blueprint
Your work today, with every risk.
Before we build anything, we write down how your work really runs: who does what, in which steps, with which software and documents, where it gets stuck and where the risks are. We call it the Blueprint.

Five layers
What is in the Blueprint
Pick a layer
1/5 People and roles
Who does what, who approves, and who knows what is written down nowhere.
- Two people take orders; during holidays, one.source: a conversation
- The head of sales knows the price lists by heart.source: a colleague’s answer
- The warehouse checks delivery notes; accounting checks invoices.source: an uploaded document
2/5 Steps of the work
The steps an order, a document or a report really goes through: not as the manual says, but as it happens.
- An order arrives by e-mail and is retyped into the business software.source: a colleague’s answer
- Stock is checked in another program, by hand.source: an uploaded document
- The same person writes the reply to the customer, the same or the next day.source: a conversation
3/5 Software and documents
Which software and documents you use, where the data is, and what gets retyped from one into another.
- The business software, e-mail and a spreadsheet with the price list.source: an uploaded document
- Delivery notes as PDFs, orders in e-mail, contracts in folders.source: a conversation
- The same figure is typed in three times.source: a colleague’s answer
4/5 Where it gets stuck
Where work waits, where it is done twice, and where the mistakes happen.
- Weekend orders wait until Monday.source: a conversation
- Quantities and units get swapped when retyping.source: a colleague’s answer
- The management report takes two days every month.source: an uploaded document
5/5 Risks and opportunities
What happens if someone falls ill or leaves, and where the most room for improvement is. Each with a rating and an owner.
- Only one person knows the price list.source: a colleague’s answerhigh
- Delivery notes are checked by hand.source: an uploaded documentmedium
- Reports are put together by hand.source: a conversationlow
For management
Why it matters to management
You see where time and money are lost.
Not by feel, but by what your people really do every day, with figures from your own documents.
Every risk has a rating and an owner.
You know what happens if someone falls ill or leaves, and who is responsible.
You decide on a document, not a promise.
The Blueprint is the basis for a decision: build, wait, or ask someone else as well.
The Blueprint is yours.
You can use it with us, with your own team or with another provider. No lock-in.
What you get in your hands
- A picture of the processes, people and software
- A list of risks with a rating and an owner
- Where time is lost, with figures from your own documents
- A ranked list of opportunities
- A proposal: what the system should take over and where a person should decide
The Blueprint is yours. You can use it without us, too.
Which work takes most of your time?
A few sentences are enough. A person will reply.