Every solution is unique, as unique as your company. The examples below show what is possible; your solution is built from your procedures and your rules.
Today
With ContextOS
Example 1/4
Orders and enquiries
Incoming orders and enquiries are read, entered into your business software and a reply is prepared. It is sent when you allow it.
Today
1A colleague reads the e-mail and retypes the lines into the business software.
2Checks stock and the date in another program.
3Writes the reply when they get round to it; often the next day.
With ContextOS
1The system reads the order and enters it as soon as it arrives.
2Checks stock, prices and the date, and prepares the reply.
3A new customer or an unusual quantity goes to your person.
Example 2/4
Documents and delivery notes
Delivery notes, invoices and confirmations are compared with the data in your system: quantities, prices, order numbers. Whatever does not match is flagged.
Today
1The delivery note is compared with the order from memory or a printout.
2A difference is noticed only at the invoice or the stock count.
3The complaint goes by e-mail; the evidence is hunted through folders.
With ContextOS
1The system compares the delivery note with the order: quantities, prices, numbers.
2Whatever does not match is flagged, with a message to the supplier prepared.
3A person approves the complaint; the system records it.
Example 3/4
Reports
Weekly and monthly reports from your own data are ready before anyone asks for them. Always in the same layout, always on time.
Today
1Data is gathered from three programs into a spreadsheet.
2The report takes two days to put together, every month again.
3The figures do not add up because they were retyped.
With ContextOS
1The report is made from your own data, always in the same layout.
2It is ready on Monday morning, before anyone needs it.
3Every figure has a source you can check.
Example 4/4
Exceptions go to a person
What is clear goes through on its own. What is not goes to one of your people with everything in one place. They decide, and the decision is logged.
Today
1An unusual case sits in the inbox.
2It is not clear who decides; someone asks by phone.
3The decision is written down nowhere.
With ContextOS
1The exception goes to the right person with everything in one place.
2One approval or one correction, on a phone or a computer.
3The decision is recorded and the system follows it from then on.
Your person sees every step and can correct any of them. Nothing is sent and nothing is entered outside the rules you set.
