Your company. Your operating system.
From your procedures, rules and knowledge, ContextOS builds a system that does the routine work: orders, delivery notes, reports. Your people approve only the exceptions.
See it in 50 seconds
One ordinary day with your agents: orders, delivery notes, reports, and the exceptions a person approves.
What your people do by hand today
It is the same in most manufacturing, logistics and trading companies: the same figure is retyped three times, the customer waits for an answer, the report takes two days, and something important is known by one person only.
- 1Retype orders from e-mail into the business software.
- 2Check delivery notes and invoices from memory or a printout.
- 3Put reports together from three programs into a spreadsheet.
- 4Search folders and inboxes for who decided what.
What ContextOS is
Not software you install.
From your company’s context, its procedures, rules, exceptions, people and knowledge, we build your own operating system, together with you.
- 1ContextBlueprint: procedures, rules, exceptions, people, knowledge
- 2Your operating systemthe solution you approve
- 3Runs every dayroutine work by your rules, decisions with your people
Context, your system, every day.
We gather the context layer by layer and write it into the Blueprint. From it we propose your operating system. Once you approve it, it runs every day.
Context · Five layers 1/5
People and roles
Who does what, who approves, and who knows what is written down nowhere.
Context · Five layers 2/5
Steps of the work
The steps an order, a document or a report really goes through: not as the manual says, but as it happens.
Context · Five layers 3/5
Software and documents
Which software and documents you use, where the data is, and what gets retyped from one into another.
Context · Five layers 4/5
Where it gets stuck
Where work waits, where it is done twice, and where the mistakes happen.
Context · Five layers 5/5
Risks and opportunities
What happens if someone falls ill or leaves, and where the most room for improvement is. Each with a rating and an owner.
Your operating system · Solution
We propose a solution, you approve it.
Based on the Blueprint we write down clearly which work the system takes over, where a person decides, what we need for it and what it costs. Nothing is built without your approval.
Runs every day · Build and run
We build it and run it at your site.
We build the solution and connect it to your software. Then we watch over it and make sure it works every day. What the system does is logged, so you can check every step.
ContextBlueprint · your company
- 1 People and rolesTwo people take orders; during holidays, one.source: a conversationThe head of sales knows the price lists by heart.source: a colleague’s answerThe warehouse checks delivery notes; accounting checks invoices.source: an uploaded document
- 2 Steps of the workAn order arrives by e-mail and is retyped into the business software.source: a colleague’s answerStock is checked in another program, by hand.source: an uploaded documentThe same person writes the reply to the customer, the same or the next day.source: a conversation
- 3 Software and documentsThe business software, e-mail and a spreadsheet with the price list.source: an uploaded documentDelivery notes as PDFs, orders in e-mail, contracts in folders.source: a conversationThe same figure is typed in three times.source: a colleague’s answer
- 4 Where it gets stuckWeekend orders wait until Monday.source: a conversationQuantities and units get swapped when retyping.source: a colleague’s answerThe management report takes two days every month.source: an uploaded document
- 5 Risks and opportunitiesOnly one person knows the price list.source: a colleague’s answerDelivery notes are checked by hand.source: an uploaded documentReports are put together by hand.source: a conversation
Your operating systemProposed solution
| Work | The system takes over | A person decides |
|---|---|---|
| Orders by e-mail | reads, enters, checks stock, prepares the reply | new customer · price deviation · above 10,000 € |
| Delivery notes | compares with the order, flags differences | approves the complaint |
| Weekly report | compiles and sends on Monday at 6:00 | nothing: receives it |
Approve before we build
Your operating system is running live log · made-up data
- 06:00Weekly report compiled from 3 sources and sent to management
- 08:12Order 4821 read: 6 lines entered into the business software
- 08:13Stock checked: 6 of 6 available, 3 days to deliver
- 08:13Reply to the customer prepared and sent by rule
- 08:40Delivery note 1193 compared with the order: price deviates → waiting for a person
- 09:02Approved by the head of purchasing: complaint recorded, supplier notified
- 09:15Order 4822: new customer → waiting for a person
- 09:20Approved by the head of sales: customer added, order entered
Scroll down
One ordinary day: an order by e-mail
Every solution is unique, as unique as your company. The examples below show what is possible; your solution is built from your procedures and your rules.
Today
- 1A colleague opens the e-mail and reads the order.
- 2Retypes the lines into the business software (ERP).
- 3Checks the stock and the delivery date.
- 4Writes a reply to the customer.
- 5If something is wrong, it is noticed only later, often at delivery.
With ContextOS
- 1The system reads the order as soon as it arrives.
- 2Enters the lines into your business software.
- 3Checks the stock, the prices and the date.
- 4Prepares the reply to the customer.
- 5If anything is unclear (a new customer, an unknown item, an unusual quantity), it goes to one of your people, who approves or corrects it.
Your person sees every step and can correct any of them. Nothing is sent and nothing is entered outside the rules you set.
The engine room
Everything logged. A person approves exceptions.
This is what an ordinary day looks like in the system’s log: what it did, when, based on what, and where it waited for your person.
- 06:00:04Weekly report compiled from 3 sources and sent to managementdone
- 08:12:31Order 4821 read: 6 lines entered into the business softwaredone
- 08:12:33Stock checked: 6 of 6 available, 3 days to deliverdone
- 08:12:35Reply to the customer prepared and sent by ruledone
- 08:40:12Delivery note 1193 compared with the order: price deviates → waiting for a personwaiting for a person
- 09:02:48Approved by the head of purchasing: complaint recorded, supplier notifieddone
- 09:15:07Order 4822: new customer → waiting for a personwaiting for a person
- 09:20:51Approved by the head of sales: customer added, order entereddone
- Nothing irreversible without a person’s approval
- Every step in the log, with its time and source
- Runs at your site, on-premise
Runs at your site. Your people decide.
- Nothing irreversible without a person’s approval
- Every step in the log, with its time and source
- Runs at your site, on-premise
Where and how your data is processed is agreed with each client separately and written into the contract. Our goal is for everything to run locally.
Which work takes most of your time?
A few sentences are enough. A person will reply.